About the client
FortisBC provides Natural Gas and electricity products, services, and programs to the approximately 940,000 customers in over 125 BC communities. Whether delivering natural gas, electricity or innovative energy solutions, FortisBC is dedicated to fulfilling customers’ energy needs and helping the province meet its environmental and energy goals for the future.
FortisBc worked with Tidal to conduct userr-testing on its current website against a wireframe protoype that applied usability best practices.




