Usability and User testing > Mobile Usability Testing

What is Mobile Website Usability Testing?

With the number of people browsing the internet on their phone continuing to grow, it is becoming more and more important to develop a user-friendly mobile website. It is important to understand that there is a big difference between a website that is mobile friendly and a website that has been designed for a mobile phone. A website that has been designed for a mobile phone will have different functionality from your normal website for a number of reasons:

 

  1. Mobile Devices have smaller screens
  2. Smaller screens means that information must be easy to remember and easy to reach since navigating can be difficult
  3. Typing on a mobile phone is harder – Site should contain more clickable links than text that needs to be typed. Also consider the fact that the individual does not have a mouse to navigate around the screen on a mobile device.

 

Additionally, pages of a mobile site download at a slower speed than your traditional computer. Therefore, including large amounts of images or other media on your mobile site can create a lesser user experience (learn more here about mobile websites).
For these reasons testing users on numerous tasks on a mobile device is very important. Our testing includes asking the user several different tasks to complete on their device; much like we would on a regular computer; as well as, getting users to navigate through their device on their own. From their feedback we find ways of improving the user experience.

 

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